– If you have any problems collecting your tickets from the self-service ticket machine, please go immediately to the station booking office.
– If the station is unattended, please call our customer service team on (+44) 203 985 6088, before your train departs. Calls to this number are free 24/7.
If you have any further questions, please do not hesitate to contact us and we will be happy to help.
Email: en_trainpal@trip.com
Phone: (+44)0 808 196 9996 (FREE, 24/7)
TrainPal 