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Choose the kind of help you need

Ticket refunds & changes

Delays & disruptions

Ticket collection & seating

Account & payments

Split tickets

Italy rail

Railcard

Ticket refunds & changes

1. How do I change my train ticket?

2. Can I choose to only change part of my itinerary?

3. How do I change my split tickets?

4. Can I change the stations for my journey?

5. How do I cancel my ticket for a refund?

6. Can I cancel my ticket due to special circumstances?

7. Can I choose to only cancel part of my itinerary?

8. Can I get a refund for my split ticket?

9. Do I need to return my tickets to get my refund?

10. Can I rescind a ticket refund request?

11. Refund & change fees

12. When will I get my refund?

13. Can I upgrade to first class on the train?

14. Where can I collect my train tickets?

15. How many cancellation charges if train is late?

16. Can I collect my tickets from any station?

If you have needs to buy electronic train tickets uk, please contact us.

More details of italo train delay compensation and italo change seat, please visit our website.

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